RF's Financial News

RF's Financial News

Sunday, November 19, 2023

This Week in Barrons: November 19th, 2023

Posted by R.F. Culbertson at 5:46 AM

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About Me

R.F. Culbertson: A serial entrepreneur who: created "The Apprentice" at Carnegie Mellon University - and is deeply involved in crypto-currency and the cannabis markets.

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A TRIPLE is only a TRIPLE when you make it to 3rd BASE!

Everyone talks of a communication triple play: web, phone, mobile device... right customer, right message, right time.

In today’s world, if you can’t achieve having ALL 3 - then you’re just hitting three singles – and NEVER putting everything together – and therefore NEVER putting yourself in ‘scoring’ position! And frankly, if you’re not going to ‘score’ - why be in the game? All 3 of these elements (web avatars, IVR solutions, mobile applications) NEED to work together, and combine in order to significantly reduce customer service costs, while dramatically enhancing the customer experience, and increasing your customer knowledge, retention and let’s not forget – increasing your bottom line.

First base is your speech application. Applications need to recognize voice commands, understand accents, languages, and colloquial enunciations, everyone sees the industry moving in this direction - from buying airline tickets to feeding your Xbox commands - virtually everything needs voice technology. Second base is web interactivity – the ability to ask a web avatar a question – in your own words – in your own language (very similar to speech). The extra element the web provides is instant connectivity to thousands of “friends” receiving and sending status updates - allowing your product to reach a wider audience, cheaper – better - faster.
Third base takes includes your mobile device. Apple has sold over 2 million ipads in 2 months – even though it’s only been released in 9 countries. 5 Billion iPhone apps have been downloaded. AT&T stopped taking orders for the iPhone 4G after being open for 27 HOURS. So if mobile devices are NOT be a part of your strategy, think again. And just do the math – a mobile device application can be written for tens of thousands – and circulated to millions of people – giving you a total cost of ownership in the ‘pennies’ - what other device offers that consistency - scalability – and cost?

Our job at GetAbby is to put you in position to score. We bring it all HOME. We take all three of these sigles, combine them, and allow you to bring it HOME in one application. GetABBY provides the technology that allows you to book airline tickets over the phone, and have the confirmation ticket sent straight to your mobile device, and confirm thru an avatar on the web – where the avatar will present you with more money saving ideas on additional places to stay. We’re there for you, ready to take you past third base – taking it home, however; is up too you to GetABBY.

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RF's Financial News

Sunday, November 19, 2023

This Week in Barrons: November 19th, 2023

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